Order repeat prescriptions

You can order a repeat prescription:

  • using the NHS App
  • using your Patient Access account, if you have one
  • by email
  • in person, by dropping off your repeat prescription slip at the surgery

You cannot order repeat prescriptions by phone. This is to protect patient safety.

Once you've ordered, your prescription will be ready in 2 working days.


You need to be at least 13 years old.

Find out how to:

Patient Access

You need to be at least 17 years old.

You need your Patient Access user ID and password.

Get a Patient Access account

To register with Patient Access you need to fill in a form that you can get from the surgery.

When you come to the surgery bring proof of identity, for example a passport or driving licence.


In your email you need to include:

  • the medicine you need
  • your name
  • your address
  • your date of birth

Email the practice at willingtonmedical-group@nhs.net

In person

You should have a repeat medication slip from your last prescription - you can put this in the box at reception.

If you do not have a repeat slip, write the following on a piece of paper and put it in the box at reception:

  • the medicine you need
  • your name
  • your address
  • your date of birth

Get prescriptions sent to your pharmacy

You can get repeat prescriptions sent to your local pharmacy.

This means you do not need to collect paper prescriptions from the surgery.

Find a pharmacy on the NHS website